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FAQ Category: Claims and Reporting a Loss

How can I track my claim?

Stay in contact with your agent and adjuster for updates.

Does insurance cover temporary housing?

Many homeowners policies include additional living expense coverage.

What is a total loss?

A total loss occurs when repair cost equals or exceeds insured value.

What if more damage is found later?

Contact your adjuster because supplemental payments may be possible.

How are claim payments issued?

Payments may go to you contractors or mortgage companies depending on the claim.

Can I start repairs before an adjuster arrives?

Document everything first and avoid major repairs until speaking with the adjuster.

What happens during an inspection for a claim?

An adjuster reviews damage takes photos and gathers details to estimate repairs.

Will filing a claim raise my premium?

Not always but claim history is a rating factor.

What is a deductible?

It is the amount you pay out of pocket before coverage applies.

How long do I have to file a claim?

Report losses as soon as possible to avoid delays.

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