Mutual Insurance Company

An insurance company owned by its policyholders, where profits may support stability, services, or dividends.

Policyholder

A person or business that owns an insurance policy and, in a mutual company, is also an owner-member.

Policyholder Dividend

A return of premium that may be paid to eligible policyholders when company results and bylaws allow.

Surplus

The financial cushion a mutual insurer holds beyond expected liabilities to support claim-paying ability.

Reinsurance

Insurance purchased by an insurer to help manage large losses and stabilize results.

Board of Directors

A group elected to oversee company governance, strategy, and financial stewardship.