hese individuals provide the governance and direction of the company. They oversee staff operations, set rates, review claims and inspection practices, and steward the company’s surplus and investments. Each director is also a policyholder and pays the same rates as the communities they represent, creating direct alignment between decision-making and real-world impact.
Directors are elected by fellow policyholders at the annual meeting and serve three-year terms. Any policyholder is eligible to serve, ensuring leadership remains grounded in the interests of those the company exists to protect.